What To Do When Your Student Housing Falls Through

Starting university or college is exciting, but it can also be stressful, especially when your housing plans don’t go as expected. Whether it’s a last-minute cancellation, a rental scam, or a miscommunication with your housing provider, being left without a place to stay can feel overwhelming.

This guide is here to help. Whether you were planning to move into a student residence, a privately rented condo, or temporary housing, we’ve outlined practical steps to get you back on track. From emergency contacts and flexible housing options to mental health support and scam recovery tips, we’ve got you covered.

If you’re a student in this situation, take a deep breath. You’re not alone—and you have options.

Jump to a section:
Start with the Basics
Contact Your School’s Housing Office
Explore Flexible Housing Options
If You’ve Been Affected by a Private Rental Scam
If You’re New to Toronto
Prioritize Your Well-Being
Plan for the Future

1. Don’t Panic – Start with the Basics

First, make sure you have a safe place to stay for the next 24–48 hours. Reach out to friends, family, or local contacts. Many universities also offer emergency accommodations or can connect you with short-term housing partners.

2. Contact Your School’s Housing Office

Your university’s housing team is your first line of support—even if your housing issue isn’t related to a campus residence. They may be able to help coordinate temporary housing, connect you with trusted listings, or refer you to partner providers nearby.

In some cases, schools also offer emergency financial assistance to help cover short-term accommodation costs, transportation, or other urgent needs. Be proactive—ask about timelines, alternatives, and what support is available. The sooner you reach out, the more options you’ll have.

3. Explore Flexible Housing Options

If you need a place to stay for a few days, weeks, or even longer, look for housing providers that offer:

• Flexible term lengths
• Fully furnished suites
• Move-in-ready availability
• Student-focused amenities and support

Here are some options to consider, depending on your budget and needs:

Option	Description	Price Range (CAD)
Student Residences	Some private residences like HOEM offer short-term stays with student-friendly amenities and flexible agreements.	$–$$
Hotels	Good for very short stays. Look for student discounts or extended-stay rates on sites like Expedia or Booking.com.	$$–$$
Airbnb	Airbnb offers a wide range of furnished spaces, from private rooms to full apartments. Great for flexibility.	$–$$
Hostels	Budget-friendly and social. Some offer private rooms in addition to dorms. Check out sites like Hostelworld to see what’s on offer.	$–$
University Emergency Housing	Some schools provide temporary accommodations or partner with local providers.	Usually free or low-cost

💡 Not sure what type of housing is right for you long-term? Check out our article on the different types of student housing to compare your options.

At HOEM, we understand that student life doesn’t always follow a perfect schedule. That’s why we offer flexible stays and a welcoming community designed for students—whether you’re here for a semester, a year, or somewhere in between.

4. If You’ve Been Affected by a Private Rental Scam

Not all housing issues come from student residences. Some students arrive in Toronto expecting to move into a privately rented condo or apartment—only to discover the listing was fake, the unit was double-booked, or the landlord has disappeared.

If this happens to you:

• Report the incident to your university’s housing office and local authorities. You may not be the only one affected.
• Avoid making further payments or signing new agreements without verifying the legitimacy of the offer.
• Look for verified housing providers—residences like HOEM, university partners, or platforms that offer tenant protections.
• Reach out for help—your school, student unions, and even local community groups may be able to assist with emergency housing or legal advice.

Scams can happen to anyone. What matters most is how quickly you act to protect yourself and find a safe, reliable place to stay.

5. If You’re New to Toronto

For international and out-of-province students, a housing delay can be especially difficult. You may not have local contacts or a backup plan—and that’s okay.

Here’s what you can do:

• Look for student residences that offer short-term stays—some, like HOEM, are equipped to welcome students on short notice.
• Ask your school if they have a list of trusted housing providers or emergency contacts.
• Use student forums or social media groups to connect with others in the same situation—many students are willing to share tips or even temporary space.
• Don’t hesitate to ask for help—Toronto has a strong student support network, and there are people ready to assist.

6. Prioritize Your Well-Being

Housing uncertainty can take a toll on your mental health. Make time to rest, eat well, and talk to someone if you’re feeling overwhelmed. Most schools offer free counselling services, and there are many community resources available to support you.

At HOEM, we also offer wellness support tailored to student life. Our wellness workbooks (available to everyone!) are designed to help you manage stress, build resilience, and stay grounded during times of transition. Whether you’re journaling through uncertainty or setting goals for the semester, we’re here to support your whole student experience.

7. Plan for the Future

Once you’re settled, take a moment to reflect. What could help you avoid this kind of disruption next time?

Consider:

• Booking housing with flexible cancellation policies
• Asking more questions about move-in timelines
• Keeping a short-term backup plan in mind

Need a Place to Land?

If you’re looking for a supportive, student-first housing option in Toronto, HOEM is here to help. Our doors are open—and our team is ready to welcome you.