Welcome to Toronto! We’re excited for you to make HOEM your home! We know moving to a new city can be scary, and we’re here to help you every step of the way. At HOEM, we truly believe that living in a supportive community creates the foundation for academic success. Regardless of the institution you attend, your student experience starts here!
"We are committed to giving you a fulfilling, dynamic and health-conscious student experience. Your wellness is top of mind while designing a residence experience that lets you thrive both inside and outside of the classroom. With staff on site and a wide variety of activities to help you get involved, we are here to support you as you go through this exciting chapter in your life!” -Beth, General Manager
At HOEM we know that mental wellness is an important part of long-term success for students - in school and beyond. The HOEM mental wellness strategy is a framework for promoting wellness in our students and staff. It takes into account feedback from all students and staff, we are always working to improve!
HOEM provides mental health support through Inkblot, a provider of video counselling delivered on a secure and encrypted platform. Access is on-line with the ability to select from a short-list of best-matched counsellors based on your unique needs and preferences. Appointments are booked directly on-line with your selected counsellor with the first 30-minute session free.
Following a complimentary initial session, we at HOEM cover the cost of 2 additional hours of counselling per student. Subsequent sessions are reimbursable through student health benefits or can be paid privately.
Visit Inkblot: inkblottherapy.com/hoem
After your first 2 hours of complimentary counselling, you can submit sessions through your student benefits plan. For instructions on submitting an insurance claim at Toronto Metropolitan University, click HERE. If you would like help with submitting insurance claims with any other institution, email us at firstname.lastname@example.org and we'd be happy to help!
There are various mental health trainings that are available to both students and staff at HOEM on Jarvis. We encourage everyone to check them out and get involved. If you have specific questions about any of these trainings, just get in touch!
safeTALK is a face-to-face presentation featuring powerful presentations, audiovisuals and skills practice. At a safeTALK workshop, you will learn how to prevent suicide by recognizing signs, engaging someone, and connecting them to an intervention resource for further support. All student staff are trained in safeTALK and HOEM hosts 3 safeTALK trainings per year that are open to all students. For dates, questions, or to register, please contact email@example.com.
All student staff receive Student Mental Health Training, which raises awareness of mental health issues, including signs and symptoms and the role of resiliency in maintaining mental health. It also reduces the stigma that is often associated with getting help. Student staff learn the skills required to assist someone who is struggling with their mental health and connect them with further care. Training is provided by the Canadian Mental Health Association.
HOEM admin staff are trained in ASIST. LivingWorks ASIST is a two-day face-to-face workshop featuring powerful audiovisuals, discussions, and simulations. At a LivingWorks ASIST workshop, you'll learn how to prevent suicide by recognizing signs, providing a skilled intervention, and developing a safety plan to keep someone alive. If you are interested in receiving this training, please visit their website HERE.
Whether you're a Toronto Metropolitan University student or you attend a different postsecondary institution, there are many campus resources available to support you. Take a look at our complete list below:
416-979-5000 ext. firstname.lastname@example.org
Phone: 416-415-5000 ext. 2107
Phone: 416-415-5000 ext. 4585
Phone: 416-415-5000 ext. 5370
If you are a short-term, summer or language school student, you may not have access to postsecondary mental health resources. Luckily, there are many community resources available to you. If you need help accessing these resources or scheduling appointments, just let us know! We're happy to help.
Central Intake: 416-535-8501 ext. 2
Call: 1-833-456-4566 (Open 24/7)
Community members are invited to access virtual counselling by calling 416-595-9618.
Call: 1-833-456-4566 (Open 24/7)
Crisis line: 416-863-0511
Crisis Line: 416-597-8808
We have been fully open and operational throughout the COVID-19 pandemic and continue to adhere to the most up to date guidelines set out by the Government of Ontario. We are committed to supporting our residents and providing a safe and health-conscious environment for them to call home.